Idea Village - Where is my merchandise???????????????/
Placed order 2518**** on March 3,2018 for eyebrow by finishing touch. Received a card stating to call them by May 15th or my order would be cancelled and refunded.
Called them on 5/8, told they are
still on backorder. Tried to call the customer service # 844-771-****. The line doesn't even ring, call just drops.
No answer from idea village and no update on order. I am unable to reach anyone by phone or track if my item has been sent.
What is happening and where is my order? As I stated, placed order on March 3 - have not received any information when item will ship; have no tracking information, and cannot reach anyone by phone.
Reason of review: Poor customer service.
Monetary Loss: $46.
Preferred solution: Deliver product or service ordered.
Idea Village Cons: Very bad service.
Location: 155 US-46, Wayne, NJ 07470, USA
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