Idea Village Questions and Answers
What is your refund and return policy?I purchased the pillow for my 89 year mother, however, she found it to be very uncomfortable. Therefore, she would like me to return the pillow and get a refund.
I did place a pillow case on it to ensure cleanliness.
Please advise. Thank you.
- by phone at (800) 765-2994 (toll-free number within the United States);
- by email at customerservice@ideavillage.com;
- via the company's social networks;
- by mail to Ideavillage Products Corp. 155 Route 46 West, 4th Floor Wayne Township, New Jersey 07470 United States
Do you use soap to wash copper fit belt?Do I use soap to wash for 1st use?
Unfortunately, ideavillage.com does not provide any information if they use soap to wash the copper fit belt. However, you may always contact Idea Village Customer care by email at customerservice@ideavillage.com and ask for assistance with your issue.
How can I get a refund or a new razor.
Started to charge ,razor started to melt and will not charge
How can How can I purchase a replacement cord for my Rechargeable Facial Hair remover.
In order to get the replacement card, please contact Idea Village customer service by phone at 973-826-8418 or by email at custserv@ideavillage.com
Are you related to the finishing touch razor.
Didn't get the replacement shaver heads for my yes finishing touch razor.
Based on the Idea Village website, there is no finishing touch razor that you can buy. You can contact Idea Village customer service for help by phone at 973-826-8418
A very tiny piece of plastic broke off my MicroTouch Solo shaver.I believe this piece holds the metal razor onto the unit because there is another plastic piece on the opposite side of the razor which is still intact. Is it possible to get this repaired?
Idea Village website doesn't provide us with any information you need. Please, contact Idea Village customer support by phone at 800- 765-2994, by email at custserv@ideavillage.com
HD Vision glasses.
Are the yellow lens glasses only for night vision or are they also sun glasses for daytime use?
Night..too bright for day...but.. they're ugly as *** with the black to frame and nose piece... Taking mine back to Walmart. I put them on and everyone laughed...they are UGLY! I don't care if they work or not, I wouldn't wear them... Maybe with a lighter color frame...
Need help troubleshooting.
Where is the trouble shooting Manuel for my ladies razor flawless. I have a problem with it.
The head does not rotate so you don't get a shave. I can't get the Flawless to work.
Broke my cord wire.
I would like to order another cord wire with connector plug. What should I do?
Carify instructions.
I bought Yoshi Grill and Bake Mats for use on an outdoor BBQ grill. Instructions say "Do not use over direct flame" What does that mean? Define direct flame.