Product: Idea Village Customer Care Clear all filters (16 of 16 reviews match)
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1.0
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Update by user Oct 28

Excuse any writing errors. I speak into my phone and it does not always transcribe correctly. I will rewrite what I've already stated - with the corrected transcriptionI called Idea Village to ask a couple of questions and to tell them what my experience I was having...

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#1692125 Review #1692125 is a subjective opinion of poster.
Service
Idea Village Customer Care
Pros
  • Product idea
Reason of review
Poor customer service
Preferred solution
Hire qualified people in customer service who actually like to work with the public and above all who are not rude and indignant AND/OR have a major retraining of the ones you already have there. I, myself, would fire them & hire the proper people
Tags
  • Idea Village Complaint
  • Poor Customer Service And Product

Idea Village in El Cajon, California - Contacting company

ATTEMPTED TO CONTACT 3 TO 4 TIMES BY PHONE& E-MAIL TO NO AVAIL. THEY RECEIVED MY PMT. FROM PAY PAL AND HAVE IGNORED ANY CONTACT SINCE. CANNOT FIND OUT THE STATUS OF MY ORDER. WOULD NOT EVER USE THEM AGAIN AND HOPE I RECEIVE MY ORDER AT SOME POINT. IN MY OPINION BEWARE OF THIS CO. SO SORRY THE CO. HAS THIS ATTITUDE
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#1519785 Review #1519785 is a subjective opinion of poster.
Service
Idea Village Customer Care
Reason of review
Order processing issue

Idea Village - Cancel Order

Change my mind,would appreciate a refund
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#1469301 Review #1469301 is a subjective opinion of poster.
Service
Idea Village Customer Care
Reason of review
Return, Exchange or Cancellation Policy

Idea Village in San Antonio, Texas - Copper mash gloves

1.0
Details
You order product and they are out of stock. Never told me that the product would not be in stock for 60 days.
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#1462647 Review #1462647 is a subjective opinion of poster.
Service
Idea Village Customer Care
Cons
  • Service
  • Web site didnt work when requesting contact info
  • Being unable to contact them to complain
Reason of review
Problem with delivery
Preferred solution
Let the company propose a solution

Idea Village - Product complaint

Idea villagevreturned my call within an hour
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#1460326 Review #1460326 is a subjective opinion of poster.
Service
Idea Village Customer Care
Reason of review
Good customer service

Idea Village in South Plymouth, New York - Broken Brett Fabre shaver

I am really upset that two phone calls and two emails and still nobody is helping me out. I want my money back . Someone call me.
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#1454131 Review #1454131 is a subjective opinion of poster.
Service
Idea Village Customer Care
Reason of review
Order processing issue

Idea Village in Aurora, Illinois - Out of Stock "Fawless Brows by Finishing Touch"

You order product and they are out of stock. Never told me that the product would not be in stock for 60 days.
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#1443832 Review #1443832 is a subjective opinion of poster.
Service
Idea Village Customer Care
Reason of review
Problem with delivery
Loss
$45
Preferred solution
Deliver product or service ordered
1.3
Details
Idea Village - Ripped off ordered one got two charged for three. They got one shipped back. I only have one $59.98 charged twice on my pay pal master card and then they sent me about her bill in my pay pal credit w
I will never ever order from idea Village again. They fast to ship i patd them for three. So $59.98 added to. $119.96 is$178.94. Thats what ive paid for one item that cost $59.98. Wow never order from them damn i had to pay pay pal ya know. They ripped me off through...
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#1420670 Review #1420670 is a subjective opinion of poster.
Service
Idea Village Customer Care
Reason of review
Problems with payment
I received your product and it was broken when it arrived It was the HD VISION VISOR. Just return my money to my card. .This is the second time I tried to get in contacted you. No one has responded to my complaint. I just want to get the refund how, and a respondence...
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#1373738 Review #1373738 is a subjective opinion of poster.
Service
Idea Village Customer Care
Reason of review
Return, Exchange or Cancellation Policy

Contact Idea Village Customer Service

Mailing Address:
Ideavillage Products Corp.
155 Route 46 West, 4th Floor
Wayne, New Jersey 07470
United States
Phone:
(973) 826-8418
All Idea Village Contacts

Idea Village Reviews

  1. 58 reviews
  2. 20 reviews
  3. 10 reviews
  4. 4 reviews
  5. 4 reviews
Idea Village reviews

Idea Village in Wayne, New Jersey - Trying to call head popped off no one answers need replacem

1.0
Details
Head popped off no one answers phone at idea village
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#1366452 Review #1366452 is a subjective opinion of poster.
Service
Idea Village Customer Care
Reason of review
Poor customer service