Not resolved

The spring that is in the battery compartment was broken off when I got my face shaver . I would like it replaced or my money back .

My e-mail is alice_wallen @ my phone # is 1-812-352-4136 I don't feel I need to say anymore then the shaver was broken when I got it . This is the spring I had to place it on the side of the Flawless shaver so I would not loose it .As you can see it is broken and not in the right place .I was so happy to receve it but have not been able to use the flawless at all . I'm hoping to get my Flawless replaced I do not have my receipt for my Flawless Facial Hair Remover .Where the blades are in the top are loose and when you open it up they fall out ,do not know it this is suppose to do this or not .when I got them in the mail the box was crushed .

Thank you alice wallen ,3139 whittington dr. ,North Vernon ,In.47265

Product or Service Mentioned: Idea Village Hair Remover.

Reason of review: Damaged or defective.

Monetary Loss: $2139.

Preferred solution: replace or full refund.

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