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Contact Idea Village Customer Service

Idea Village Phone Numbers and Emails

Toll-Free Number:

  • (800) 765-2994
Call customer service

Customer Service:

  • (973) 826-8400

Idea Village Email:

Customer Service
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How to Contact Idea Village?

Most Popular Number:

(800) 765-2994
Total calls: 476 Issues resolved: 10 Last call: Nov 14, 2024
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PissedConsumer Reporter

Idea Village phone number for customer service is 800-765-2994. This is a toll-free line for general inquiries about the company, its products and services, consumer support and assistance. An alternative line for phone support is 973-826-8400. You can also reach out to the support team to address your questions about product/ service, return/ replace and request for information. Please note that the best day for contacting Idea Village support via phone is Sunday while Mondays have the longest wait time.
As an alternative to calling, you can contact Idea Village customer support via email and website or send a message via social media platforms such as Facebook, Instagram, Twitter, LinkedIn, and YouTube.

If your request is not urgent, you can email the company. Idea Village email is customerservice@ideavillage.com. You can address all your inquiries to this address. Professional customer care specialists are ready to help and give you more information about the company.

The company is headquartered in New Jersey. Idea Village address is 155 US-46 W, Wayne, New Jersey 07470, United States. If you need to reach out to the company via regular mail to send documents or any other correspondence, please use this address.

Along with calling the company and sending emails, you can send a message to the support team via Idea Village website. To do that, please click the “Contact Us” button at the bottom of the page. Then, fill out an online form by providing all the requested information. After you submit your message, Idea Village customer care will get back to you to address your inquiry.

Idea Village Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    64% phone 36% email
  • The best phone number to call Idea Village is 8007652994. 88% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 2 minutes.

  • People call Idea Village mainly because of product/ service, return/ replace and request for information.

View full overview ›
PissedConsumer Club

Contact Information

Idea Village Website:

Idea Village Help Center:

Corporate Office Address:

Ideavillage Products Corp.
155 US-46 W
Wayne, New Jersey 07470
United States

Idea Village Rating Based on 261 Reviews

Rating details

1.8
more details
Customer service
Price Affordability
Website
Product or Service Quality

Rating stats

Rating trend

How Good is Idea Village's Customer Service?

Janet Nkn
Janet Nkn
Feels Disappointed | Oct 02, 2024

I called to order refill heads for my Flawless Exfoliator
No response and now l'm hearing from you
Total frustration

Read full quote
Yukie Koq
Yukie Koq
Feels Disappointed | Apr 24, 2023

Haven’t talked to anyone. Do u have 800 number
For them

Read full quote
Marty B Ryb
Marty B Ryb
Feels Disappointed | Mar 14, 2023

I AM TRYING TO FIND A BATTERY THAT FITS MY TRIMMER THAT I PURCASHED ON TV YU ARE THE ONE THAT MAKES THIS BATTERY AA+ JUST BIGGER THAN A REGULAR AA, I HAVE CONTACTED EVERY BATTERY CO AND HARDWARE AND DRUGSTORE THAT I COULD FIND. PLEASE HELP 860-395-****

Read full quote
Jamani Zcu
Jamani Zcu
Feels Disappointed | Nov 07, 2022

They were closed so I wasn't able to reach anyone

Read full quote

Summary of Idea Village Customer Service Calls

699 TOTAL
CALLS
01:28 AVG CALL
DURATION
5% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Idea Village?

Product/ Service Question:

  • “Purchase”
  • “Product help”
  • “One blade on shave doesn't work”

Return/ Replace Question:

  • “Replacement head for lawless facial hair remover”
  • “Return product”
  • “Return”

Request for Information Question:

  • “Question: spin spa purchase”
  • “Assistance with product”
  • “Knee sleeve question”

Shipping and Delivery Question:

  • “To get a tracking number”
  • “I did not get what comes with shaver head”
  • “I did not receive extra blades and case for titaniumHead shaver I ordered from idea village!!Johanna pates825 DelphiniumBillings my. 59102I need them sent to me please…. Thx. Jo”

Payments and Charges Question:

  • “Need a charging cable”
  • “Missing charge cord”
  • “Doubke transactions”

Activation/ Cancellation Question:

  • “Need to cancel my order”
  • “Cancel an order 34216434”
  • “Cancel order”

Cards Question:

  • “I am trying to see what was order with my card because I have not made a purchase today”
  • “Because money is being taken off my card 2 days in a row and i dont who you are or why”
  • “I dont want the extra crap they ut on my card”

Refund Question:

  • “Refund”

Account Question:

  • “You took money from my account”
  • “Patton number for my idea.”

Staff Question:

  • “Service problum”

Website/ Application Question:

  • “I purchased a coppertone sport sock a few months back and just love them. I want to order more but can't find them on your website. Do you still carry them?”

Other Question:

  • “Flawless”
  • “Refill heads for my Flawless Exfoliator”
  • “Part missing in pop chief”

Compare Idea Village Customer Service To

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