Anonymous

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
| map-marker Linden, New Jersey

Need order status

Idea Village - Need order status
Cannot get thru on any phone number and they werent replying to my email. Finally got a response the item is on back order. They have all my contact information so no one could have let me know. Its ridiculous. They shouldnt still be advertising the product if they dont even have it in stock or at least let people know
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User's recommendation: Don’t order

Anonymous
map-marker Linden, New Jersey

Still have not received product or phone call

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Still no call still no product. Would like a status update !!! Placed the order. Never any response at any time of product being on back order. Did not know until I complain on here and finally got an email saying its on back. Still nothing. No update still. Am I getting the product ? Should I try yo cancel somehow?
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User's recommendation: Don’t waste your money

Kristine B Clm

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Verified Reviewer
| map-marker Phoenix, Arizona

Gloves

Good Morning. I believe that I am on my fifth pair of copper gloves. Have purchased from you as well as Amazon and have always been more than satisfied until my new pair. I follow instructions, hand wash, and air dry, unfortunately this pair has come apart at the thumb, left hand (I'm right handed) all the stitching has deteriorated. Thought you shouls be aware that there may be a problem with quality control. Respectfully, Kristine Bush
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User's recommendation: So disappointed, have always had excellent experiences with these gloves until now, and also no response

1 comment
Kristine B Clm

Would have appreciated a response, but received none

michael f Aqu

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Verified Buyer
|

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Verified Reviewer

Want my money back

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Idea Village - Want my money back
Idea Village - Want my money back - Image 2
ordered energy compression stockings 2 pair, got one pair took a month, can't get in contact with them horrible service
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Loss:
$15
Pros:
  • For price if it worked would have been good
Cons:
  • Non contact

Preferred solution: Full refund

User's recommendation: don't buy from idea village

Ersilia P
map-marker Crispano, Campania

Prodotto

Acquistato un prodotto e me ne arrivato unaltro, nessun contatto da chiamare e poter reclamare, voglio subito un rimborso
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Loss:
$45
Pros:
  • Hair removal
Cons:
  • Rude customer service

Preferred solution: Price reduction

Anonymous
map-marker Jenison, Michigan

Love your back brace

I bought an idea village back brace and almost immediately I got relief! It cost less than my prescription brace and offered greater comfort. It's slim lined design allows me to wear it under my clothing with little notice. Thank you for such a wonderful product.Satisfied with products.S
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User's recommendation: Satisfied with products!

Mary D Jht
map-marker Smoaks, South Carolina

Micro force Shaver never worked.

I have a Micro force shaver , it has never worked, what is the problem. What can I do to get it to work.
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Pros:
  • Depends on your response
Cons:
  • Quality

User's recommendation: Do not buy the micro shaver.

COURTNEY R Ulx

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Verified Buyer
| map-marker Lufkin, Texas

Terrible product!

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Idea Village - Terrible product!
I had this stored in my "gift closet" since I purchased it last March. I took it out of the closet to go ahead and let my daughter start using it, only to find that the lid was broken before she even got to use it! Not a durable product as advertised! Waste of $10!
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Loss:
$11

Preferred solution: Full refund

User's recommendation: Don't buy!

Peter D Moq

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Verified Reviewer
| map-marker Davenport, Iowa

Recently purchased gloves dropped a seam at the left thumb

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Recently purchased gloves dropped a seam at the left thumb. Xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
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Loss:
$20
Pros:
  • Good line up of available products
Cons:
  • Seam failed in 1of 2 pairs i own

Preferred solution: Let the company propose a solution

User's recommendation: Just reached out to company and have not received a response

Kenneth C Olc
map-marker Ontario, California

Faulty product

wife bought a Facial hair Remover, could not get it open to put battery in. Tried to call Customer Service could not get through, This is NOT the way, to promote future purchases. Please call 760 567 ****
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Loss:
$19

Preferred solution: Let the company propose a solution

User's recommendation: so far not so good

Bruno N Wyz

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Verified Reviewer
| map-marker Staten Island, New York

Microtough 3 tough blade

Im having a problem Purchasing The replacement blades for my Tough Blade Razor . The best razor I have ever used .. Please Direct me to where I can purchase the Refill Blades Either online or in store .. My contact information is brunoneis @***.net txt // phone # (917) 575 **** name Bruno Neis
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Pros:
  • I love the product
  • Best razor i have ever used
Cons:
  • Cannot find blades to refill the micro touch 3 razor

Preferred solution: Let the company propose a solution

Resolved
Gary C Akr

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Verified Reviewer

Resolved: Quality

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Idea Village - Quality
Updated by user Aug 31, 2021

Company fixed the issue and I have been provided with apology.

Updated by user Aug 31, 2021

seems like I'm getting a run around

Original review Aug 31, 2021
My never lost face masks, both my blue masks on the left side where the lanyard connects to the mask, the stitching missed the lanyard and only glue is holding the lanyard on. So I sewed them on myself. I just want to tell you to check quality control.
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Preferred solution: nothing,0 just wanted to let you know about a problem

Mary M Onl

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Verified Reviewer
| map-marker Washington, North Carolina

I want a credit on my account because I have not placed an order with your company.

I have not placed an order with your company but I have a charge o $21.34 on my account. Please credit my account. Called several times but got no answer. My phone is 1 25* *** ****. Please issue me a credit immediately.
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Loss:
$21

Preferred solution: Full refund

User's recommendation: Company charges your account without you placing an order. In fact I have never heard of this company

Donald R Rxq

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Verified Reviewer
| map-marker Saint Johns, Michigan

Microtouch solo titanium

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i purchased a new solo touch titanium yester day from amazon prime. i have charged it for 8 hours and it still dosent work. i would a replacement or my money back. thank you. rhoadesdonald@***.com
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Loss:
$30
Cons:
  • Dose not work as shown on tv

Preferred solution: Let the company propose a solution

User's recommendation: dont buy

Anonymous
map-marker Hillsborough, North Carolina

Refund

Ideavillage was closed when I called so I would suggest that if you want your money back from what appeared to be a bogus charge keep calling
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User's recommendation: Keep calling